Reaching the MarQi Cloud team
MarQi Cloud is operated by its own engineers rather than an outsourced call centre, so sales, technical and partnership questions all reach people who work on the platform. Phone: +1-770-369-9321. Email: support@marqi.cloud. Existing customers can raise and track work through the support and ticket portal, and platform health is published on the status page.
Where we are
Zone1 is at 190 Bluegrass Valley Pkwy, Alpharetta, GA 30005, in the north Atlanta metro. The facility is shared with Digital Ignition, our data centre partner. Visits to the floor — for colocation planning, hardware delivery or remote hands work — are arranged in advance; contact the team before travelling so someone can meet you at the entrance.
Who we serve from here
The Alpharetta zone serves customers across Alpharetta, Roswell, Johns Creek, Duluth, Marietta, Atlanta and the wider state of Georgia, along with businesses elsewhere in the Southeast and the United States that want their infrastructure physically close to the Atlanta interconnection market rather than in a remote hyperscaler region.
What to include when you get in touch
For a quote it helps to know roughly what you are running: how much compute and storage, whether you need GPUs for AI and ML, whether any of it is hardware you already own and want to colocate, and whether you need private circuits or BGP peering. If you are migrating from another provider, current monthly spend and egress volume are the two numbers that make a comparison meaningful, because MarQi Cloud does not charge egress fees. Published rates are on the pricing page.
Frequently asked questions
How quickly does someone respond?
Enquiries reach the engineering team directly rather than an outsourced call centre. For anything time-critical, call +1-770-369-9321 — the team operates 24/7/365. Existing customers should use the support and ticket portal so the request is tracked.
Can I visit the data center?
Yes, by arrangement. Zone1 is at 190 Bluegrass Valley Pkwy, Alpharetta, GA 30005, shared with our data center partner Digital Ignition. Contact the team before travelling so someone can meet you at the entrance — this applies to colocation planning, hardware delivery and remote hands work.
Which areas does the Alpharetta zone serve?
Alpharetta, Roswell, Johns Creek, Duluth, Marietta, Atlanta and the wider state of Georgia, plus businesses elsewhere in the Southeast and the United States that want infrastructure close to the Atlanta interconnection market.
What information helps you quote faster?
Roughly how much compute and storage you need, whether GPUs are involved, whether any of it is hardware you already own and want to colocate, and whether you need private circuits. If you are migrating, current monthly spend and egress volume make the comparison meaningful — MarQi Cloud does not charge egress fees.


