Legal

Our legal documents

Terms of Service — the agreement that governs your use of the website, customer portal and infrastructure services: your account responsibilities, billing, suspension, termination and governing law.

Acceptable Use Policy — what you may and may not run on our infrastructure, the security obligations that come with running workloads on a shared network, and how we enforce them.

Service Level Agreement — which services carry availability commitments, how availability is measured, how service credits work, and what is excluded.

Privacy Policy — what personal data we collect, why, how long we keep it, who we share it with, and your rights under GDPR and CCPA.

Cookie Policy — the cookies and similar technologies used on marqi.cloud, what each category is for, and how to control them in your browser.

Data Processing Addendum — how we process personal data on your behalf as a processor: security measures, subprocessors, breach notification, international transfers, audit and deletion.

Image License and Media Use — how MarQi Cloud's original diagrams and photos may be reused: free editorial use with attribution and a link back, the cases that require written permission, and the third-party marks that are excluded from the license.

Which one applies to you

If you are simply reading this site, the Privacy Policy and Cookie Policy are the relevant ones. If you run workloads with us, the Terms of Service and Acceptable Use Policy govern the relationship, and the SLA covers availability. If you are a controller putting personal data on our infrastructure, the DPA is the document your data protection team will want.

Where a signed agreement, order form or statement of work exists between us, that document governs and these policies fill in anything it does not cover.

Need a signed copy?

For procurement processes that require executed documents — a signed DPA, standard contractual clauses, a countersigned SLA with your commitment levels, or a security questionnaire — talk to our team and we will work through it rather than pointing you back at a web page.

MarQi Cloud
190 Bluegrass Valley Pkwy, Alpharetta, GA 30005, United States
Email: support@marqi.cloud · Phone: +1-770-369-9321